Calico Joinery · Subcontractor Portal
Contractor Portal
Everything you need to work with Calico. Our expectations, standards, site procedures and resources — all in one place.
Premium Contractor
Residential Renovations
Trusted Subcontractors
Edinburgh & Surrounding Areas
Welcome
Welcome to Calico
Calico is a premium contractor focused on quality workmanship, customer service and professionalism. Every project we take on is a reflection of our standards.
As a subcontractor, you represent Calico the moment you step onto site. The way you work, communicate and present yourself shapes how clients see our entire company.
What We Expect
The standard we expect
Professionalism
Clean appearance, respect clients and communicate well.
Cleanliness
Leave every property clean every day.
Reliability
Turn up when agreed and communicate delays immediately.
Workmanship
Deliver work to a professional standard.
Respect
Clients, neighbours and other trades.
Communication
All changes go through Calico.
Site Rules Summary
The rules that matter most
Do
- Arrive on time every day.
- Wear clean, presentable workwear.
- Keep the site tidy and clean up daily.
- Communicate delays to Calico immediately.
- Respect the client, neighbours and other trades.
- Protect floors, doors and finished surfaces.
- Route all client questions and changes through Calico.
Don't
- Do not attend site under the influence of alcohol or drugs.
- Do not smoke or vape inside or near the property.
- Do not solicit work privately from the client.
- Do not arrange separate payment with the client.
- Do not use abusive or offensive language.
- Do not play loud music without permission.
- Do not leave rubbish behind at the end of the day.
Our Standards
What we stand for
Tap each to expand.
Present yourself to a high standard. Clean workwear, polite manner and punctuality on every visit. You represent Calico from the moment you arrive.
Deliver workmanship that meets a premium standard. Take pride in the detail. If something is not right, fix it before moving on.
Keep Calico informed. Report delays, issues and changes immediately. All client-facing communication goes through us.
Treat clients, neighbours, other trades and the property with respect. Be considerate of noise, mess and disruption.
Leave the client feeling positive about the process. A clean site, a friendly manner and reliable progress are what they will remember.
Working With Calico
How we work together
Job allocation
Receive job details, scope and schedule from Calico.
Attend site
Arrive on time, prepared and presentable.
Complete work
Carry out the work to a professional standard.
Snagging inspection
Work is inspected and any snags resolved.
Invoice submission
Submit your invoice as agreed.
Payment
Receive payment on the agreed terms.
Job allocation
Receive job details, scope and schedule from Calico.
Attend site
Arrive on time, prepared and presentable.
Complete work
Carry out the work to a professional standard.
Snagging inspection
Work is inspected and any snags resolved.
Invoice submission
Submit your invoice as agreed.
Payment
Receive payment on the agreed terms.
Code Of Conduct
The rules we work by
Maintain a clean, presentable appearance. Be polite and respectful with clients, neighbours and other trades at all times.
Standard hours are 8am–5pm, Monday to Friday. Confirm any Saturday work in advance. No work outside agreed hours without permission.
Keep the site tidy throughout the day. Clean up at the end of each shift. Remove your rubbish. Protect finished surfaces.
No smoking or vaping inside or near the property. Take breaks off site and dispose of waste responsibly.
All questions, changes and requests from the client should be directed to Calico. Do not agree to additional work privately.
Protect floors, doors, fixtures and finished areas. Dust sheets and protection boards must be used where required.
Deliver work to a professional standard. Any defects must be rectified before moving on. Take pride in the finish.
Work safely at all times. Use appropriate PPE. Report hazards immediately. Follow site-specific risk assessments.
Do not photograph or post the client, their property or the project on social media without written permission from Calico.
Ensure your work complies with relevant building regulations and standards. Provide certification where required.
Consequences
Breaches of our standards
Minor breaches
- Verbal warning
- Written warning
- Contractual charge
- Review
Serious breaches
- Client solicitation
- Private work for the client
- Theft
- Drugs or alcohol on site
- Abusive behaviour
Result
- Immediate removal from site
- Termination of agreement
- Recovery of losses where applicable
We recover any losses caused by a breach where applicable.
Contractor Resources
Everything you need
Subcontract Agreement
The terms of engagement between you and Calico.
DownloadCode of Conduct
Full contractor code of conduct document.
DownloadHealth & Safety
Site health and safety requirements.
DownloadPayment Information
Invoicing, payment terms and cycles.
DownloadInsurance Requirements
Public liability and insurance minimums.
DownloadOnboarding Checklist
Everything needed before your first job.
DownloadFAQs
Common questions
Payment terms are agreed before each job and outlined in your subcontract agreement. Invoices are processed on the agreed cycle.
Yes, provided they are agreed with Calico in advance and are suitably qualified. You remain responsible for their conduct and workmanship.
Direct the client to Calico. Do not agree to additional work or payment privately. All changes must go through us.
Contact your Calico project manager as soon as you are aware of a delay. The earlier we know, the better we can manage the client.
This is agreed per job. Where Calico supplies materials, they will be on site when required. Where you supply, costs must be agreed in advance.
Become a Contractor
Apply to join the Calico network
Fill this in and we'll be in touch. If you're approved, we'll set you up with a portal login so you can view assigned jobs, upload invoices, and track payment.
Represent Calico with pride
We hold ourselves to a high standard because our clients trust us with their homes. Join our network and help us deliver work we can all be proud of.